BRANCH SALES MANAGER
The Branch Manager is responsible for overall management of the day to day branch operations, maintenance of existing business relationships, developing and improving the branch banking services to these existing business relationships, expanding these relationships and developing new business relationships. The Branch Manager is responsible to ensure the branch operates in a safe manner and oversees physical security. This role has overall responsibility for ensuring the delivery of quality customer service from each team member to customers and other bank employees. The Branch Manager mentors staff to ensure successful performance in all areas of their responsibility while simultaneously demonstrating knowledge and execution of bank policies, practices and procedures.
1. Business Development
The Branch Manager is primarily responsible for soliciting new business and managing customer relationships to branch customers, small businesses and not-for-profit organizations (including churches and charter schools, among others). Seeks to establish deposit relationships and may serves as the consumer loan manager. In addition, the Branch Manager seeks loan referrals surrounding real estate activities generally include loans for the acquisition or renovation of nonresidential owner-occupied real estate. This role will also participate in local community events and attend business functions for networking opportunities.
2. Branch Operations
The Branch Manager is responsible to ensure the branch is operating in a safe and compliant manner and directs and coaches staff as needed. This role will also propose and implement the annual department goals, employee goals, and employee incentive plans; periodically measure actual departmental/employee performance to the goals.
3. Physical Security Officer
As the bank’s Physical Security Officer, this role manages security and safety of branch and administrative offices, update the all clear procedures when necessary, and provide staff with security training. In coordination with staff perform audits of Teller, ATM, and Vault cash, and verification/update of bait money. In coordination with the Security Alarm Company, conduct testing of alarms in the branch as well as manage the building security access devices and security alarm codes.
B.S. or B.A. degree in related field preferred; specialized banking education and training with at least 5 years of branch management experience. Must possess superior customer service and sales ability. Must possess proficient interpersonal relations, and communication skills; demonstrated management and supervisory skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; must have excellent presentation skills. Must be familiar with depository regulations and proficient in Microsoft and Outlook.
City First Bank is committed to being an employer of choice for all who seek a career opportunity in a mission focused financial services environment. We offer opportunities that build a workforce that represents our customers and recognizes the opportunity teamwork and diversity provides in business strategies. We are committed to diversity, competitive compensation and benefits, work/life balance and personal and career growth, all of which define out culture.