Our Retail Branch and Main Office is located at:
1432 U Street N.W.
Washington, DC 20009-3916
Our Administrative Offices are Open:
Monday through Friday, from 8:30 AM to 5:00 PM
Our Retail Customer Service Facility is Open:
Monday through Thursday, 9:00 AM to 4:00 PM and Friday, from 9:00 AM to 5:00 PM
Main Contacts for General Information:
Telephone: 202-243-7100
Email: info@cityfirstbank.com
Fax: 202-243-7197
Branch: 202-243-7117
Secure Message Center:
Click here to send a secure message
Report Lost or Stolen Electronic Banking Cards:
800-500-1044
Loans for Commercial or Nonprofit Customers:
Marsha Jackson, 202-243-7147 Email: mjackson@cityfirstbank.com
Deposits for Commercial or Nonprofit Customers:
Ann Scoffier, 202-243-7118 Email: ascoffier@cityfirstbank.com
Consumer Loans or Deposits:
Jose Ygoa, 202-243-7133 Email: jygoa@cityfirstbank.com
Marcella Mendoza, 202-243-7117 Email: mmendoza@cityfirstbank.com
Wire Transfer Information:
Call: 202-243-7134
Internet Banking/Business Banking:
Joe Turney 202-243-7138
Email: ib@cityfirstbank.com
Bill Payment Inquiries:
Call: 866-673-6954
Human Resources:
Natalie Smith, 202-243-7150
Email: nsmith@cityfirstbank.com
Finance Department:
Mel Nathan, 202-243-7103
Email: mnathan@cityfirstbank.com
Staff Directory:
Telephone: 202-243-7100