Electronic Banking Information
Electronic Banking and Bill Payment Information
There will be no access to Online Banking or Bill Payment systems until Monday, May 7, 2012 at 9:00 a.m. as we complete our upgrades to bring you the most up-to-date products and services.
First Deposit will be available without interruption.We have made every effort to ensure that you have full access to all of your account information. However, to take full advantage of the new systems, there are certain actions you must take, noted in the table below in blue type. Please read the information below. Please call us with any questions at 202-243-7129 or e-mail us at ib@cityfirstbank.com.
|
Feature |
Beginning Monday, May 7th at 9:00 a.m. |
|---|---|
|
Online Availability & Access |
When you first logon following the Conversion, you will be prompted to reestablish your PassMark Security Data – (image, passphrase, and three (3) security questions). This authentication process and information you establish will help enable us to keep your information secure. |
|
Bill Payment System |
Please review your Payee information Schedule payments and review recurring payments. Please note that Payment History does not convert. For Business Clients – see below for additional procedures |
|
Account Statements |
All Customers will receive a special statement with activity from their last statement through May 3rd, 2012. Accrued interest will be paid. In addition, all customers will receive an Enhanced Statement in May covering the period from May 4th, 2012 to their regular statement date.. Savings accounts will be combined with Checking; or produced quarterly. |
|
First Deposit |
Normal Operations – for those with Online Banking functionality, can access directly within Online Banking |
For customers who use additional Online Banking services such as customized internal transfer templates, ACH and Wire Transfer Processing Services, Online checking statements or Business PayFirst click here for additional information.



