Shannan Herbert

Shannan Herbert is the Executive Vice President and Chief Credit Officer for City First Bank, a $350M Community Development Financial Institution located in Washington DC. With more than 20+ years of experience, she has served in key leadership roles for most of her career, leveraging her expertise to direct enterprises in the strategic development and delivery of value-driven, user-friendly solutions in the commercial credit and financial services arena. Prior to joining City First, Shannan was the Senior Vice President and Director of Loan Review for United Bank, where she was responsible for the oversight of a $20B loan portfolio. In a previous role with United Bank, she served as Vice President and Credit Officer, where she improved the quality of underwriting and was responsible for reviewing and analyzing transactions ranging from $2M to $50M. In the years before she joined United Bank, Shannan was Assistant Vice President and Team Leader for the commercial credit department of National Cooperative Bank, a federally insured chartered thrift with more than $3B in assets, that focused on cooperative and New Market Tax Credit lending. She also spent time as a risk analyst with Atradius, an international credit insurance company, in a role that required her to prepare risk analysis for corporations located in Mexico, Central America, Latin America, South America, and the Caribbean. Shannan was born and raised in the Washington Metropolitan area and is an active member of her community, partnering with the Greater Washington Urban League and the Maryland Democratic Party. She has also worked with Congressman Steny Hoyer and Senator Chris Van Hollen to facilitate personal finance seminars to children and adults. Shannan is passionate about communicating the importance of credit and financial literacy and has volunteered her time with Ballou High School’s Academy of Hospitality and Tourism. Shannan serves as Vice Chair of the board of Beacon House, a nonprofit organization that offers one-on-one mentoring, educational support, and sports programs for children in the Edgewood neighborhood of Washington DC. Shannan graduated cum laude with a BBA in Finance from Howard University and holds an MBA with a finance concentration from Loyola University Maryland.

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Community Impact

Community development is at the very heart of what we do.


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