Skip navigation

Due to inclement weather conditions and for the safety of our staff, the Washington, DC Branch and Administrative Offices will be closed January 26, 2026. For account inquires or customer service, please call: (888) 351-3280.

Contact Us

Reach City First Bank’s Customer Care Center for immediate help with lost or stolen cards, bill payments, online banking, media inquiries, and more. Call us anytime at 1-888-351-3280—your trusted support team is just one call away.

Bill Payment Inquiries: 1-888-351-3280
General Inquiries: 1-800-319-5846
Report Lost or Stolen Banking Cards: 1-800-500-1044
General inquiries: info@cityfirstbank.com
Internet Banking: ib@cityfirstbank.com
Media inquiries: marketing@cityfirstbank.com

E-mail is not a secure form of communication. Please do not send any confidential information such as account numbers, social security numbers, driver’s license numbers, passwords, etc. For secure communication, please log into your Online Banking account or call.

Close