Contact Us

u St. Location

Get connected. Stay connected.

We look forward to chatting.

Do you need to report a lost or stolen card? Have a bill payment, online banking, or general inquiry? Even your media request can be answered via our 24/7 Customer Care Center at 1-888-351-3280.

Bill Payment Inquiries: 1-866-673-6954
General Inquiries: 1-800-319-5846
Report Lost or Stolen Banking Cards: 1-800-500-1044
Accounting and Finance:
General inquiries:
Internet Banking:
Media inquiries:

Branch Locations

Corporate HQ
1432 U Street, N.W.
Washington, DC 20009-3916
Tel: 202-243-7100
Fax: 202-243-7197
Monday — Thursday, 9am — 4pm
Friday, 9am — 5pm
Broadway Financial Corporation
4601 Wilshire Blvd
Los Angeles, CA 90010-3865
Tel: 202-243-7100
Fax: 202-243-7197
Monday — Friday, 9am — 4pm
Exposition Park
4001 South Figueroa
Los Angeles, CA 90037
Tel: 323-232-4271 x6930
Monday — Friday, 9am — 4pm
Saturday, 9am — 1pm
170 North Market Street
Inglewood, CA 90301
Tel: 310-412-3280 x4730
Monday — Friday, 9am — 4pm
Saturday, 9am — 1pm

send a Message

This form is not secure. Please do not send any confidential information such as account numbers, social security numbers, driver’s license numbers, passwords, etc. For secure communication, please log into your Online Banking account or call.